The Lobby Fireplace at The Ballantyne, Charlotte

We Look Forward to Assisting You

Visit the concierge desk in the hotel
lobby for assistance.
(704) 248-4055


Transportation From Charlotte Douglas International Airport

Contact the concierge for transportation recommendations available to you. The Ballantyne does not offer a complimentary airport shuttle.

Ballantyne Area Shuttle

Enjoy complimentary transfers within one mile of The Ballantyne. Arrive in the lobby up to 30 minutes prior to your desired departure time. Service is available on a first come, first served basis and wait times may vary with guest volume.


Complimentary valet and self-parking are available daily.

Cabana Rental

Inquire about seasonal cabana rentals at the outdoor pool at (704) 248-4055.