Smoking is not permitted in guest rooms. Designated outdoor smoking areas are available around the property.
Does The Ballantyne allow pets?
Pets are not permitted. Designated service animals are allowed.
What are the parking options at The Ballantyne?
Daily parking $20; Overnight $20; Valet $30
$5 First hour for visiting guests
Restaurant and spa guest day validation with $25 or more spend
Does The Ballantyne have a golf course?
The Ballantyne does not have a golf course but does have virtual golf and games at Dunbar Social by TopGolf Swing Suite.
Does The Ballantyne have a loyalty program?
The Ballantyne provides Marriott Bonvoy Rewards points and offers
Does The Ballantyne offer accessible facilities?
Accessible guest rooms can be guaranteed and public areas and meeting spaces offer accessible entry options.
Does The Ballantyne have a green or sustainable certification?
Yes, The Ballantyne is certified Four Green Key Global
Does The Ballantyne, a Luxury Collection Hotel, Charlotte have in-room Wi-Fi?
Yes, The Ballantyne, a Luxury Collection Hotel, Charlotte has in-room Wi-Fi available to hotel guests for their base tier. Marriott Bonvoy members receive complimentary in-room Internet access when they book direct. Sign up for Marriott Bonvoy for free as you complete your The Ballantyne, a Luxury Collection Hotel, Charlotte booking. 2nd tier internet for non-members is available at an additional fee.
What is the closest airport near The Ballantyne, a Luxury Collection Hotel, Charlotte?
The closest airport near The Ballantyne, a Luxury Collection Hotel, Charlotte is Charlotte Douglas International Airport (CLT). CLT is located approximately 18.0 Miles from the hotel.
Does The Ballantyne have room service?
Yes, The Ballantyne offers 24 hour in-room dining.
Does The Ballantyne have a restaurant and bar?
Yes, The Ballantyne offers Gallery Restaurant for breakfast, lunch, weekend brunch and dinner daily. Gallery Bar is available daily for lunch and dinner. The Ryal lobby bar is available for coffee express and evening bar service.Dunbar Social by TopGolf Swing Suite is available for lunch and dinner daily.
Is The Ballantyne walking distance to restaurants, dining and entertainment?
Yes The Ballantyne is walking distance to The Bowl at Ballantyne, The Amp at Ballantyne, restaurants, a brewery and dining venues.
Does The Ballantyne offer a shuttle?
The Ballantyne offers shuttle service within one mile of the hotel but does not offer airport shuttle service.
Does The Ballantyne have a pool?
Yes, The Ballantyne has an indoor pool, two whirlpools and a seasonal outdoor pool that is typically open April – October pending weather.
Does The Ballantyne have a spa or salon?
Yes, The Ballantyne has a full service spa offering massage, body and facials and a hair and nail salon.
Does The Ballantyne have an early departure fee and late check out fees?
Late check-outs are subject to availability and fees apply. Guests departing a day or more earlier than guaranteed departure are also subject one night’s room and tax or more if the reservation was pre-paid non-changeable.
Does The Ballantyne allow guests to take or stage professional photography at the hotel?
The Ballantyne is private property and does not permit professional photography or filming on hotel premises.
