Northwood Hospitality’s “Safety & Well-Being Promise” builds upon The Ballantyne Hotel’s already high standards of housekeeping, food & beverage and overall hygiene where The Ballantyne Hotel uses the highest-grade cleaning products and enhanced safety protocols which are currently in place. The goal with the Safety & Well-Being Promise is to serve as both an assurance and a promise that the well-being and safety of our guests and team members is our number one priority. The Safety & Well-Being Promise focuses on three key pillars – Prevention. Cleanliness. Reducing Contact. During your stay you will notice these safety procedures throughout our entire hotel – public areas, guest rooms, restaurants, bars and outlets.


Updated Mask Policy 

Face coverings are optional.