Walking And Biking Pathway at The Ballantyne, Charlotte

Our hearts go out to everyone who has been impacted by this global crisis.  Nothing is more important than the health and safety of our guests, colleagues and our community.  We are here to support you during this unprecedented time of uncertainty and will remain open and available whenever you need us! With our sincerest gratitude and warm wishes, thank you for trusting us with your loved ones.  We look forward to continuing to serve you!

Update:  Under the North Carolina Executive Order, the state will remain in a reopening phase until further notice. People are also required, with some exceptions, to wear face coverings while out in public when physical distancing of 6 feet is not possible. As a result, we now require guests to wear face masks while in our public areas.

Hours of Operation

Gallery Restaurant                                                                                                        

Breakfast:  Monday – Friday, 7am to 11am                                                                    

Lunch: Monday – Friday, 11am to 3pm                                                                        

Brunch: Saturday & Sunday, 7am to 3pm                                                                    

Dinner: 5pm to 9pm                                                                                                         

The Ryal

Friday & Saturday- 5-9pm

Afternoon Tea

Thursday-Sunday: 1:00-4:00pm

In Room Dining

Breakfast: 7am – 11am

Lunch: 11am – 5pm

Brunch: 11am-2pm

Dinner: 5-10pm

The Spa


8am – 8pm Daily

Spa services available by appointment

Contact Spa reservations for availability

Indoor Pool (Registered Hotel Guests Only)

6am – 12a Daily

*Food service is available through In Room Dining


Outdoor Pool is closed for the season