We Look Forward to Assisting You

Visit the concierge desk in the hotel
lobby for assistance.
Email or call (704) 248-4055.

Visitor Itineraries & Exploration Ideas

Let us help you plan the perfect day at The Ballantyne or exciting adventures in Charlotte and surrounding areas.

Special Occassions

Please inform us if you are celebrating an occasion so we can provide assistance in creating a memorable visit for the guest of honor.

Transportation From Charlotte Douglas International Airport

Contact the concierge for transportation recommendations available to you. The Ballantyne does not offer a complimentary airport shuttle.

Ballantyne Area Shuttle

Enjoy complimentary transfers within one mile of The Ballantyne. Arrive in the lobby up to 30 minutes prior to your desired departure time. Service is available on a first come, first served basis and wait times may vary with guest volume.


Complimentary valet and self-parking are available daily.

Cabana Rental

Inquire about seasonal cabana rentals at the outdoor pool at (704) 248-4055.


The Ballantyne does not offer babysitting services; however, our concierge can help you find a local provider.