about

About The Ballantyne

The Ballantyne welcomes guests with endless leisure and recreational offerings in a beautiful setting. Please review some useful information below or contact our concierge with any questions in advance of your stay at (704) 248-4055 or by email concierge@theballantynehotel.com.

Information

  • Complimentary valet and self - parking
  • Large vehicle parking with advance notice
  • Internet access complimentary up to three devices and $14.95 for premium up to six devices
  • Afternoon tea
  • Seasonal events
  • Gift cards
  • Golf club rental
  • Golf tournament coordination
  • Meeting and event management
  • Tennis and lawn game equipment
  • Lawn games
  • Shoe shine
  • Dry cleaning
  • 24 hour fire, life and safety officials
  • 21 and over hotel registration policy
  • Pets are not permitted, assistance dogs allowed with advance notice
  • Accessible rooms and areas and pool lift available
  • Guest relations manager for special occasion recognition
  • Non - smoking hotel with designated outdoor smoking areas
  • No lifeguard on duty, swim at your own risk
  • Check - in is at 3pm and check - out is noon
  • Sustainable practices
  • Cancellation policy is 6pm day before arrival unless a special offer or package has a different policy
  • Helicopter landing
Resources
Grand Deluxe Two Doubles

Hotel Brochure (PDF 337.5kB)

Timbers at The Lodge at Ballantyne

Lodge Brochure (PDF 215.7kB)

The Cottage at Ballantyne

Cottage Brochure (PDF 233.1kB)

Ballantyne Hotel

Awards & Recongnition (PDF 193.7kB)